Latvia: Big banks obliged to improve customer service in regions
The Latvian parliament, the Saeima, has passed amendments mandating the country’s largest banks to provide in-person customer service and to maintain a network of ATMs outside big cities as of 2026, LSM reported. The new rules will apply to Swedbank, SEB, Citadele, and Luminor. Currently, the big banks have no permanent customer service points in…