Latvia: State Revenue Service to become more customer-friendly: PM

Latvia’s State Revenue Service (VID) is implementing changes to make the institution more customer-friendly towards both residents and businesses, Prime Minister Evika Silina stated, Baltic News Network reports. Speaking after a meeting with VID director general Baiba Smite-Roke, Silina said that VID should become more efficient by reducing tax administration costs. VID plans to develop…

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Estonia: Complaints to consumer watchdog rose to over 4,000 in 2023

Estonia’s Consumer Protection and Technical Regulatory Authority (TTJA) received over 4,000 consumer complaints in 2023, which was up from a little over 3,500 in 2022, ERR reported. Of all consumer disputes, over 900 related to leaving contractual agreements and 500 to damage. More than 50% of complaints related to purchases of furniture (around 300), health…

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Lithuania: Deutsche Bank considering opening service centre

Germany’s Deutsche Bank is considering opening a service centre in Lithuania, Elijus Civilis, head of Lithuania’s state-run investment promotion agency, Invest Lithuania, confirmed, BNS reports. Civilis said that negotiations with Deutsche Bank were ongoing and that the bank was evaluating various options for possible operations in Lithuania. Deutsche Bank has not commented on its plans….

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