Estonia: Complaints to consumer watchdog rose to over 4,000 in 2023

Estonia’s Consumer Protection and Technical Regulatory Authority (TTJA) received over 4,000 consumer complaints in 2023, which was up from a little over 3,500 in 2022, ERR reported. Of all consumer disputes, over 900 related to leaving contractual agreements and 500 to damage. More than 50% of complaints related to purchases of furniture (around 300), health…

Read More

Lithuania: Novaturas Group’s revenue up, customer flow down in 2023

Lithuanian tour operator Novaturas Group’s total revenue amounted to EUR 208mn in 2023, which was up 6% from EUR 197mn in 2022, GlobeNewswire reported. The group served around 259,000 customers in 2023, which was down from 267,000 a year earlier. Novaturas Group appointed Kristijonas Kaikaris as its new CEO in December 2023. Prior to his…

Read More

Lithuania: airBaltic could offer distant destinations: airport CEO

Latvia’s national air carrer, airBaltic, could offer direct flights from Lithuania to distant destinations, Simonas Bartkus, CEO of Lithuania’s airport operator, Lietuvos Oro Uostai (LTOU), suggested, BNS reports. Speaking in an interview with Ziniu Radijas, Bartkus said that airBaltic could offer flights to more distant destinations that are important for business travel. Also, airBaltic could…

Read More

Latvia: Tallinn Airport CEO suggests Estonia buy airBaltic stake

The Estonian state should consider buying a stake in Latvia’s national air carrier, airBaltic, Riivo Tuvike, CEO of Tallinn Airport, suggested, ERR reports. He argued that this would push airBaltic towards expanding operations at Tallinn Airport, where it is the market leader. Tuvike pointed out that Estonia was a “peripheral country,” saying that state support…

Read More

Estonia: Ekspress Grupp to stop publishing Eesti Päevaleht in print

Estonian media group Ekspress Grupp will stop publishing its daily newspaper, Eesti Päevaleht, in print as of April 2024, ERR reports. Ekspress Grupp said that the move was due to changes in consumer behaviour. Eesti Pävaleht will continue as a digital publication under the DELFI news portal’s opinion, culture, and weekend sections. Eesti Päevaleht’s print…

Read More

Lithuania: Klaipedos Nafta changes name to KN Energies

Lithuania’s state-owned oil and gas terminal operator, Klaipedos Nafta, has changed its name to KN Energies, GlobeNewswire reports. The company will continue to use the KN brand, however. At the same time, Klaipedos Nafta’s subsidiary, SGD Logistika, changed its name to KN Global Terminals. KN Energies announced that it would focus on liquid and alternative…

Read More